NO REFUNDS ONLY EXCHANGES OR STORE CREDIT!!!
shopping with us, you assume the risk of lost or stolen packages. We ship with delivery confirmation, if item shows as delivered, we are not responsible for lost or stolen packages. Any issues with an order once item is scanned as delivered will have to be handled directly between USPS and the buyer. We are not responsible.
We have a 14-Day Policy on EXCHANGES:
Exchange requests must be received no more than 14 days after order is received.
Exchanges can be made only 1 time. No exceptions
Exchanges are returned at buyer’s expense unless there was a mistake on our part.
Structured Hats must be returned in boxes to avoid damage.
Item returned must be in NEW condition with STICKERS or TAGS attached, NO ODOR and NO SIGN OF USE or ITEM WILL BE REJECTED.
If hats are bent or clothing item smells like DEODORANT, COLOGNE or PERFUME, return will be rejected.
Please include invoice or a note with:
1. Buyer’s name on the order & Order Number
2. reason for item being returned
3. date item was purchased.
If item is being exchanged, please include all info for the new item desired.
Shipping charge will apply for exchanges or re-ships.